Web-based support knowledgebase- constantly monitored and updated with the most current information

Visit our FAQ page for answers to some of the more commonly asked questions.

Email Support- when you need some one on one time with our experts.

Feel free to email any questions you may have and our team of experts will follow up with you within 24 hours.

Phone Support- When you need help now

If you are subscribed to one of our maintenance plans, phone support is free of charge.

If you are not subscribed, you will be charged a small fee if you use phone support.

Secure Remote VPN- When updates, or shadowing may be requested

If needed, a secure connection will be made to your computer so that our experts can help you.

You will always be asked to confirm access to your computer. Once the session is complete, we will have no way to access your computer again until you verify access.

On-site if necessary

Having our experts come to your office is rare, as we can usually troubleshoot via email, phone, and/or remote access. However, it does happen and you can rest assured that no matter what the problem is, we will not rest until you are up and running.